Expert Insights. Practical Strategies. Better Business Decisions.
The goal of this show is to help service-driven entrepreneurs who run small businesses increase 5-star reviews and grow their revenue by retaining their current customers.
Brenda Savanhu is a Customer Service Consultant, she specializes in coaching and consulting with entrepreneurs on how to improve customer service by curating memorable customer experience journeys that retain customers. This podcast will provide valuable customer service strategies, tips, and insights for service-driven small business owners: including restaurant owners, coffee-shop owners, boutique hotel owners, spa owners, masseuses, salon owners, entrepreneurs, solopreneurs, solo-practioners, and online coaches.
If you’re looking for expert strategies on customer service delivery, consistency, and recovery from an experienced customer service consultant and coach, this is the show for you.