Customer Service Strategies for Small Businesses Podcast

Expert Insights. Practical Strategies. Better Business Decisions.

The goal of this show is to help service-driven entrepreneurs who run small businesses increase 5-star reviews and grow their revenue by retaining their current customers.

Brenda Savanhu is a Customer Service Consultant, she specializes in coaching and consulting with entrepreneurs on how to improve customer service by curating memorable customer experience journeys that retain customers. This podcast will provide valuable customer service strategies, tips, and insights for service-driven small business owners: including restaurant owners, coffee-shop owners, boutique hotel owners, spa owners, masseuses, salon owners, entrepreneurs, solopreneurs, solo-practioners, and online coaches.

If you’re looking for expert strategies on customer service delivery, consistency, and recovery from an experienced customer service consultant and coach, this is the show for you.

EP. 06

Satisfied Customers Spend More: Why Vision-Casting Shapes the Customer Experience

customer service strategies for small businesses podcast
EP. 05

The #1 Customer Service Mistake: Why Walking Your Customer Experience Journey Drives Growth

customer service strategies for small businesses podcast
EP. 04

Curating the Customer Experience Journey with Sharlene Lee (Live 1:1 Consulting)

customer service strategies for small businesses podcast
EP. 03

Why Customer Retention Is Cheaper Than Acquisition: The Real Cost of Poor Customer Experience

customer service strategies for small businesses podcast
EP. 02

Customer Service vs. Customer Experience: How Customer Loyalty Improves Profitability

customer service strategies for small businesses podcast
EP. 01

Introducing Customer Service Strategies for Small Businesses

customer service strategies for small businesses podcast